服务条款

一、协议适用与接受

本《服务条款》适用于大鹏云（以下简称“本平台”）提供的云服务器、虚拟专用服务器（VPS）、域名注册以及本平台未来新增的全部付费产品与服务。用户在下单页面勾选同意并提交订单，即表示已完整阅读、理解并不可撤销地接受本协议全部条款。本协议在用户与运营主体之间成立，对双方具有约束力。

1. Applicability and Acceptance

These Terms of Service apply to all cloud servers, virtual private servers (VPS), domain registration and any other paid products or services that Dapeng Cloud ("the Platform") may offer now or in the future. By checking the consent box on the order page and submitting an order, the user confirms that he or she has fully read, understood and irrevocably accepted all provisions of these Terms. These Terms form a binding agreement between the user and the operating entity.

二、虚拟产品与退款规则

本平台销售的全部产品均为虚拟商品，一旦交付即产生资源占用与上游成本。除法律强制规定外，已开通交付的云服务器、VPS 及平台其他虚拟产品，如无质量问题，一律不支持无理由退款。域名注册属于即时生效的注册商服务，域名注册成功后一律不退款、不撤销。若因本平台原因导致产品确实无法交付，本平台仅在订单实付金额范围内承担责任。

2. Virtual Products and Refund Policy

All products sold by the Platform are virtual goods; once provisioned, they occupy resources and incur upstream costs. Except as mandatorily required by law, provisioned cloud servers, VPS and other virtual products are non-refundable absent a quality defect. Domain registration is an immediately effective registrar service and is non-refundable and non-reversible once registered. If a product cannot be provisioned due to the Platform's own fault, the Platform's liability is limited to the amount actually paid for that order.

三、故障补偿与责任上限

因本平台原因造成的服务不可用，本平台可按实际情况提供故障补偿，但补偿总额在任何情况下均不超过该订单的实付金额。本平台对用户的全部赔偿责任（无论基于违约、侵权或其他事由）累计不超过用户就相关订单实际支付的金额。本平台不对间接损失、利润损失、数据损失、商誉损失、业务中断损失承担赔偿责任。

3. Service Credit and Limitation of Liability

For service unavailability caused by the Platform, the Platform may provide service credit based on the actual situation; however, the total credit shall under no circumstances exceed the amount actually paid for the relevant order. The Platform's aggregate liability to the user (whether in contract, tort or otherwise) shall not exceed the amount actually paid by the user for the relevant order. The Platform shall not be liable for indirect losses, loss of profit, loss of data, loss of goodwill or business interruption.

四、用户责任与数据备份

用户应自行对其服务器上的全部数据、网站内容、业务系统进行备份。本平台不承担数据备份义务，亦不对用户数据丢失承担责任。用户应保证其使用行为合法合规，不得利用本平台服务从事违法违规活动。用户违反法律法规或本协议约定的，本平台有权随时冻结、暂停或终止其服务，已支付费用不予退还，由此产生的一切后果由用户自行承担。

4. User Responsibilities and Data Backup

The user shall be solely responsible for backing up all data, website content and business systems on its servers. The Platform has no data backup obligation and shall not be liable for any data loss. The user shall use the services lawfully and shall not engage in any illegal or non-compliant activities. If the user violates any law or these Terms, the Platform may freeze, suspend or terminate the service at any time without refund, and the user shall bear all resulting consequences.

五、大鹏云 VPS：无宽限期、无赎回期，到期直接销毁

本平台提供的 大鹏云 VPS 服务，上游默认设置为计费周期到期即终止。本服务无任何到期宽限期、无到期赎回期：计费周期到期后，上游服务器资源将被直接销毁，实例及其中全部数据无法找回、无法恢复。用户应当至少在服务到期前 24 小时完成续费付款，以预留上游 API 接口同步、状态校验、系统数据同步所需的处理时间；不建议用户在到期前 24 小时以内卡点、临近到期时段续费。

5. 大鹏云 VPS: No Grace Period, No Redemption Period, Destruction upon Expiry

For 大鹏云 VPS services provided by the Platform, the upstream default is termination upon expiry of the billing cycle. There is no grace period and no redemption period: once the billing cycle expires, the upstream server resources are destroyed directly, and the instance and all data on it cannot be recovered. The user should complete the renewal payment at least 24 hours before expiry in order to leave sufficient time for upstream API synchronization, status verification and system data synchronization; renewing within the last 24 hours before expiry is not recommended.

六、临期续费免责与域名高价赎回

若用户在到期前 24 小时内临期续费，因上游异步延迟、状态同步滞后、校验时序差异等原因，造成续期标记未生效、服务器被销毁、域名进入高价赎回期、续费失败或数据丢失的，本平台不承担任何责任。域名服务到期后将进入注册商标准高价赎回期，无法以正常价格续费，赎回费用远高于正常续费价格，逾期未续费的全部责任与后果由用户自行承担。

6. Disclaimer for Last-Minute Renewal and Domain Redemption

If the user renews within 24 hours before expiry, the Platform shall bear no liability for any renewal flag failing to take effect, server destruction, domain entering an expensive redemption period, renewal failure or data loss caused by upstream asynchronous delay, delayed status synchronization or timing differences in verification. Upon expiry, domain services enter the registrar's standard expensive redemption period and cannot be renewed at the normal price; the redemption fee is far higher than the normal renewal price, and the user bears all responsibility and consequences of failing to renew in time.

七、自动代扣与续费提醒

自动续费与自动代扣的具体规则以《代扣协议》为准。续费提醒邮件、站内通知属于本平台提供的免费便利服务，不构成本平台的合同义务；用户未收到提醒不构成拒付、退款或索赔的理由，用户仍有义务自行关注到期时间并完成续费。

7. Auto-Debit and Renewal Reminders

The detailed rules of auto-renewal and auto-debit are governed by the Auto-Debit Authorization Agreement. Renewal reminder emails and in-site notifications are complimentary convenience services and do not constitute contractual obligations of the Platform; failure to receive a reminder shall not be a basis for chargeback, refund or claim, and the user remains responsible for monitoring expiry dates and completing renewal.

八、协议变更与适用法律

本平台有权根据业务需要修订本协议，修订后的协议自公示之日起生效，新订单自动适用最新版本。本协议以中英文双语呈现，两者如有歧义，以中文版本为准。本协议适用美国新墨西哥州法律，不考虑其冲突法规则。因本协议产生的争议，双方应首先友好协商；协商不成的，提交新墨西哥州有管辖权的法院解决。

8. Amendments and Governing Law

The Platform may amend these Terms as business requires; amended Terms take effect upon publication, and new orders automatically apply the latest version. These Terms are presented in both Chinese and English; in case of any discrepancy, the Chinese version shall prevail. These Terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-law rules. Disputes arising from these Terms shall first be resolved through friendly negotiation; failing that, they shall be submitted to the competent courts of New Mexico.